•  
  • Ski School Director

    Posted: 08/22/2021

    Job Summary:   The Ski School Director is responsible for the overall quality of guest and employee experience within all programs of the School. He/She will implement a plan to grow the stature of the program while creating a professional and fun atmosphere . This person reports to the Executive Director (ED).

    Hours: Varying - Weekends and Mid-Week School Group Hours during the ski season (Dec 1 to Apr 1)

    Essential Duties/Responsibilities:

    • Oversee the hiring, training, and certification of instructors. Conduct preseason clinics for instructors 

    • Oversee the administration of the Ski School and After School programs

    • Organize, plan and execute a robust after school program with local communities 

    • Nurture and maintain relationships with school groups and other learning partners

    • Create uniform check in and check out processes for school groups

    • Work with Marketing and Sales to develop a streamlined process for customers to purchase and schedule lessons

    • Monitor and or assist with work schedules for ski and snowboard instructors

    • Communicate professionally and courteously with guests and employees in person, through email, and over the phone

    • Assist with and monitor the payroll process to ensure accuracy and timeliness of instructor compensation

    • Promptly handle problems and complaints that arise during day-to-day operation of all

    Ski School programs and take disciplinary action if required

    • Successfully mediate emotionally charged situations with employees and guests

    • Coordinate and cooperate with other departments daily

    • Serve as a ski or snowboard instructor as needed

    • Order, maintain and issue uniforms

    • Prepare Ski School learning props such as cones, brushes etc used for instruction in the Learning Area

    To apply: email resume and cover letter to Jon Hunt, Executive Director jhunt@whaleback.com